BAD NEWS FROM THE U.K.
November 15, 2007In the course of only two days I have seen several negative news pieces coming from Britain, concerning air travel. This is especially important, because Britain is one of the most traveled destinations in the world, and its airline industry is known to be in the forefront of the global industry.
First, the hubris of British Airways.
Yesterday we learned that BA has been flying empty airliners on trans-Atlantic routes, because of “shortage in cabin crew employees”. The media coverage emphasized the environmental damage being done by a B747 flying across the ocean, but I think there are many more issues in this story. How can an airline like BA, perhaps the most prestigious airline in the world, find itself in such a position (assuming that its statement is true) when it can not man some of its flights?
I’m afraid that the answer to that question is – hubris. BA thinks that from its high position in the airline industry it can get away with practically any kind of behavior. This conclusion is not based only on the empty flights episode. A few months ago BA was fined with hundreds of million of dollars by both the British and the American authorities because of antitrust activities – fixing flight fares with other airlines. That episode, too, have shown a kind of corporate policy that basically says: we are above all the others; the rules do not apply to us; we can do as we wish because we are the famous, rich and successful British Airways.
In other words, BA’s behavior is like the typical celebrity driving under the influence in the streets of Hollywood, thinking that if he or she got caught by the police, their sexiness and famousness will get them off the hook. As Paris Hilton recently learned, that is not always the case. BA should have known that, too, but apparently it still consider itself to be a special category.
The other bad news is about future travel procedures in the U.K. I think anyone who will read this news article can understand why I am considering it to be bad.